As a Retail Sales Assistant at our Museum Store, you will be at the forefront of providing exceptional customer experiences and showcasing our unique range of products inspired by art and culture. Your passion for art and your friendly demeanor will create a welcoming atmosphere for our visitors, while your attention to detail and organizational skills will ensure our merchandise is presented beautifully.

• Customer Experience: Greet and engage visitors with enthusiasm, delivering exceptional service and personalized recommendations.
• Product Expertise: Use your knowledge of merchandise and exhibitions to guide visitors in their purchases with confidence and passion.
• Visual Merchandising: Maintain clean, organized, and visually appealing displays that reflect the Moco spirit.
• Sales Transactions: Accurately handle sales and payments using various methods, including cash and card.
• Product Replenishment: Restock and refresh displays regularly, ensuring high product availability and an inviting shopping environment.
• Inventory Support: Assist with stock counts, monitor product levels, and contribute to smooth inventory operations.
• Collaboration: Work as part of a dynamic team to support a positive and efficient work environment.
• Customer Inquiries: Provide clear and knowledgeable responses about Moco’s exhibitions, events, and product collections.
• Logistics & Deliveries: Support with receiving, processing, and displaying new stock deliveries promptly and efficiently.

• Previous retail experience is required; museum or cultural sector experience is a plus.
• Passion for art, design, culture, and customer engagement.
• Strong communication and interpersonal skills with a friendly and professional demeanor.
• Ability to work under pressure in a fast-paced, high-footfall environment.
• Flexibility to work weekends, holidays, and during peak seasons.
• Physically able to stand or walk for extended periods and perform light lifting or stock handling.
• Languages: Fluency in English is essential. Additional languages; especially Spanish, Dutch, French, Italian, Mandarin, or Arabic are highly preferred and beneficial in a multicultural visitor environment.

Beneath our brand’s surface, Moco Museum is a united, vibrant and art loving family. We believe that every member of our team brings in their own valuable ideas, experience and skills, building upon our core values: inclusivity, positivity and involvement. Together, we believe that all our aspirations can be achieved. Whether it is celebrating successes or facing challenges, we approach them as a team, always aiming to give our best and maintain a commitment to continuous learning. Through our Friday drinks and multiple fun, team-building activities, Moco Museum continues to create a cooperative environment.  


In addition, we provide the following benefits: 
•    From £12.21 per hour, for applicants aged 21 and over plus a competitive remuneration based on set targets. 
•    A high energy work environment that will keep you on your toes and inspire you to think outside the box.
•    A fun social calendar of internal team events.
•    Exclusive discount on merchandize and admission to enjoy our art with your loved ones.
•    Opportunity to develop yourself and to execute your ideas.
•    Opportunity to built a career in a dynamic and innovative space where creativity thrives and professional growth is encouraged.