Office & Customer Support Intern

Intern / Student, Full-time · Head Quarters

IN ART WE TRUST

From the bustling Museumplein of Amsterdam, the charming Gothic Quarter of Barcelona and the cultural hub of London’s West End - Moco Museum is the global hub of art lovers and the art curious. This is the proud home to modern classics by the likes of Jean-Michel Basquiat, Andy Warhol, Yayoi Kusama, KAWS, Marina Abramović, Keith Haring, Kehinde Wiley and Tracey Emin, as well as new immersive wonders by contemporary stars. 

Across all areas of the museum, at Moco we work together to connect millions of viewers to carefully curated collections that inspire us all to defy expectations, follow our hearts and dream harder. Every day, our vision evolves and our reach grows. We trust in art as the vehicle to transport our collective consciousness into a more free, enlightened state. We are bold, pink, disruptive and playful – we are Moco.

THIS IS YOU

Join us at Moco Museum’s Headquarters as an Office & Customer Support Intern! In this role, you'll support both office operations and customer service, ensuring smooth daily workflows while assisting with visitors and associates inquiries. You’re a proactive, organised, and detail-oriented individual with excellent communication skills and a strong interest in administrative support and customer experience. You’ll assist in welcoming visitors at the Moco Headquarters, managing incoming calls and emails, handling online inquiries, and supporting the Office Manager with various administrative tasks. With the Office Manager, you’ll contribute to an efficient and welcoming environment, balancing multiple responsibilities in a dynamic setting.

This role offers an exciting opportunity to gain hands-on experience, develop key skills, and make a meaningful impact within a creative and fast-paced organization like Moco!

KEY RESPONSIBILITIES
The role is quite versatile; a list of your daily tasks include and are not limited to:
  • Operational tasks such as telephone calls, agenda and email management with regard to the Office (HQ) and the employees; 
  • Acts as a point of contact, both internally and externally and receives guests;
  • Assists the Office Manager with business trips for Moco HQ employees; 
  • Provides customer service via email, chatbot and telephone;
  • Coordinates and executes orders; 
  • Assists any employee-related events and supports with any employee meetings;
  • Ensures correct handling of customer questions and complaints;
  • Ensures that all office spaces are representative and all supplies are present.
REQUIREMENTS
  • Fluency in English is a must! Dutch is a a plus!
  • Previous work experience in office management and customer service are important
  • Education in Business Administration, Hospitality, Communications, or a related field.
  • Ability to work well with others in a dynamic team; you are a real team player.
  • Problem-solver, curious and takes initiative
  • Excellent communication skills
  • Enthusiastic and knowledgeable in modern and contemporary art is a plus, not a must
  • Eligible to work in the Netherlands
WHAT MOCO OFFERS
Beneath our brand’s surface, Moco Museum is a united, vibrant and art loving family. We believe that every member of our team brings in their own valuable ideas, experience and skills, building upon our core values: inclusivity, positivity and involvement. Together, we believe that all our aspirations can be achieved. Whether it is celebrating successes or facing challenges, we approach them as a team, always aiming to give our best and maintain a commitment to continuous learning. Through our Friday drinks and multiple fun, team-building activities, Moco Museum continues to create a cooperative environment.  

In addition, we provide the following benefits: 
  • Joining an international, young, inspiring and enthusiastic team
  • A beautiful workplace in the heart of Amsterdam, right next to Museum Square
  • We offer you €500,- per month during this internship;
  • Room for development and many opportunities to grow;
  • Opportunity to develop yourself and to execute your ideas;
  • Lots of fun parties!
About us

From the bustling Museumplein of Amsterdam to the charming Gothic Quarter of Barcelona, and now, steps away from Marble Arch in the heart of London - Moco Museum is the global hub of art lovers and the art curious. This is the proud home to modern classics by the likes of Jean-Michel Basquiat, Andy Warhol, Yayoi Kusama, KAWS, Marina Abramović, Keith Haring, Kehinde Wiley and Tracey Emin, as well as new immersive wonders by contemporary stars. 

Across all areas of the museum, at Moco we work together to connect millions of viewers to carefully curated collections that inspire us all to defy expectations, follow our hearts and dream harder. Every day, our vision evolves and our reach grows. We trust in art as the vehicle to transport our collective consciousness into a more free, enlightened state. We are bold, pink, disruptive and playful – we are Moco. 
We are looking forward to hearing from you!
Thank you for your interest in Moco! Please fill out the following short form. Should you have difficulties with the upload of your data, please send an email to amsjobs@mocomuseum.com
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