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Office Manager

Permanent employee, Full or part-time · Museum London
IN ART WE TRUST
From the bustling Museumplein of Amsterdam to the charming Gothic Quarter of Barcelona - and soon the cultural hub of London’s West End - Moco Museum is the global hub of art lovers and the art curious. This is the proud home to modern classics by the likes of Jean-Michel Basquiat, Andy Warhol, Yayoi Kusama, KAWS, Marina Abramović, Keith Haring, Kehinde Wiley and Tracey Emin, as well as new immersive wonders by contemporary stars. 
 
 Across all areas of the museum, at Moco we work together to connect millions of viewers to carefully curated collections that inspire us all to defy expectations, follow our hearts and dream harder. Every day, our vision evolves and our reach grows. We trust in art as the vehicle to transport our collective consciousness into a more free, enlightened state. We are bold, pink, disruptive and playful – we are Moco.
THIS IS YOU
Moco Museum, a vibrant cultural institution dedicated to contemporary art in London, is seeking an organized and enthusiastic Office Manager with a passion for both internal and external event coordination to join our dynamic team. Together with our other Office Manager, you will play a pivotal part in managing office operations while also spearheading the planning and execution of both internal and/or external events, fostering team collaboration and enhancing visitor experiences.
KEY RESPONSIBILITIES
  1. Office Management:
    • Oversee daily office operations to ensure efficiency and productivity.
    • Manage office supplies, equipment, and facilities, ensuring everything is well-maintained and stocked.
    • Coordinate office meetings, appointments, and schedules for staff.
    • Assist in administrative tasks such as data entry, filing, and document preparation.
    • Arrange travel accommodations, including transportation and lodging, for HQ employees as needed, ensuring cost-effectiveness and adherence to travel policies.
    • Welcome and host guests visiting the office, ensuring a positive and hospitable experience.
 
  1. Customer Service:
    • Manage email inboxes, chatbot, and various communication channels to promptly respond to inquiries, feedback, complaints, and visitor questions, while providing excellent customer service, offering information about exhibitions and events, and resolving issues in a professional and courteous manner.
    • Collaborate with the other Office Managers to ensure consistent and high-quality customer service across all touchpoints.
 
  1. Internal and External Event Coordination:
    • Plan and organize internal events such as team-building activities, staff meetings, workshops, and parties.
    • Collaborate closely with the Engagement Committee to organize internal company parties and events.
    • Work alongside the General Manager to plan and execute external events hosted by Moco Museum.
    • Assist in coordinating event logistics, catering, transportation, and accommodation arrangements.
    • Liaise with vendors and contractors to ensure seamless execution of events within budget and timeline constraints.
    • Provide on-site support during events, overseeing set-up, registration, and addressing any issues that may arise.
REQUIREMENTS
  • Degree-level education 
  • Minimum of 3 years of experience in office management, event coordination, or similar roles.
  • Fluency in English is required
  • Excellent organizational and multitasking abilities, with strong attention to detail.
  • Exceptional communication and interpersonal skills, with a focus on delivering excellent customer service.
  • Ability to work independently as well as part of a collaborative team.
  • Flexibility to work evenings and weekends as needed for events.
WHAT MOCO OFFERS
Beneath our brand’s surface, Moco Museum is a united, vibrant and art loving family. We believe that every member of our team brings in their own valuable ideas, experience and skills, building upon our core values: inclusivity, positivity and involvement. Together, we believe that all our aspirations can be achieved. Whether it is celebrating successes or facing challenges, we approach them as a team, always aiming to give our best and maintain a commitment to continuous learning. Through our Friday drinks and multiple fun, team-building activities, Moco Museum continues to create a cooperative environment.  
In addition, we provide the following benefits: 
  • Competitive salary and benefits package.
  • The chance to be part of a fun, global team dedicated to promoting modern art. 
  • A high-energy work environment that will keep you on your toes and inspire you to think outside the box.
  • Access to exclusive events, exhibitions, cultural activities, so you can deepen your love for art and culture. 
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About us

From the bustling Museumplein of Amsterdam to the charming Gothic Quarter of Barcelona - Moco Museum is the global hub of art lovers and the art curious. This is the proud home to modern classics by the likes of Jean-Michel Basquiat, Andy Warhol, Yayoi Kusama, KAWS, Marina Abramović, Keith Haring, Kehinde Wiley and Tracey Emin, as well as new immersive wonders by contemporary stars. 

Across all areas of the museum, at Moco we work together to connect millions of viewers to carefully curated collections that inspire us all to defy expectations, follow our hearts and dream harder. Every day, our vision evolves and our reach grows. We trust in art as the vehicle to transport our collective consciousness into a more free, enlightened state. We are bold, pink, disruptive and playful – we are Moco. 
Apply for this job
We are looking forward to hearing from you!
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