Retail Sales Assistant

Fixed-term (United Kingdom), Full-time · Museum London

IN ART WE TRUST

From the bustling Museumplein of Amsterdam to the charming Gothic Quarter of Barcelona - and soon the cultural hub of London’s West End - Moco Museum is the global hub of art lovers and the art curious. This is the proud home to modern classics by the likes of Jean-Michel Basquiat, Andy Warhol, Yayoi Kusama, KAWS, Marina Abramović, Keith Haring, Kehinde Wiley and Tracey Emin, as well as new immersive wonders by contemporary stars.

Across all areas of the museum, at Moco we work together to connect millions of viewers to carefully curated collections that inspire us all to defy expectations, follow our hearts and dream harder. Every day, our vision evolves and our reach grows. We trust in art as the vehicle to transport our collective consciousness into a more free, enlightened state. We are bold, pink, disruptive and playful – we are Moco.

THIS IS YOU

As a Retail Sales Assistant at our Museum Store, you'll be at the forefront of providing exceptional customer experiences and showcasing our unique range of products inspired by art and culture. Your passion for art and your friendly demeanor will create a welcoming atmosphere for our visitors, while your attention to detail and organizational skills will ensure our merchandise is presented beautifully.

KEY RESPONSIBILITIES

Provide exceptional customer service by greeting and assisting visitors with enthusiasm and expertise.
Proactively engage with customers to understand their interests and preferences, offering personalised recommendations.
Maintain a professional and inviting atmosphere on the sales floor, ensuring it is visually appealing and organized at all times.
Process transactions accurately and efficiently, including sales, memberships, and gift wrapping services.
Respond to customer inquiries with detailed knowledge of the museum and its product offerings.
Ensure proper presentation and maintenance of merchandise, including restocking and arranging displays.
Assist with inventory management tasks, such as regular stock counts and identifying product shortages.
Adhere to cash handling procedures and reconcile register balances at the beginning and end of shifts.
Follow scheduling and zoning guidelines to optimize store operations and customer service.
Collaborate with store management to address inventory and customer service-related issues or concerns.

REQUIREMENTS

Previous retail experience preferred, with a passion for art and culture.
Excellent communication and interpersonal skills, with a friendly and approachable demeanour.
Ability to thrive in a fast-paced environment and adapt to changing priorities.
Flexible schedule, including availability on weekends and holidays.
Educational qualifications equivalent to GCSEs are required. Additional education or training in art or design is a plus not a must.

WHAT MOCO OFFERS

Competitive salary and benefits package.
The chance to be part of a fun, global team dedicated to promoting modern art.
A high-energy work environment that will keep you on your toes and inspire you to think outside the box.
Access to exclusive events, exhibitions, cultural activities, so you can deepen your love for art and culture.
Exclusive discount on merchandise and admission to share our art and inspiration with your loved ones.

IN YOU WE TRUST

If you're looking for a career that is challenging, rewarding, and most importantly, fun, then Moco Museum is the place for you! Join our team today and get ready for the ride of your life!

Please apply with your CV and a cover letter explaining why you would be a great fit for this role.

Apply for this job

About us

From the bustling Museumplein of Amsterdam to the charming Gothic Quarter of Barcelona - Moco Museum is the global hub of art lovers and the art curious. This is the proud home to modern classics by the likes of Jean-Michel Basquiat, Andy Warhol, Yayoi Kusama, KAWS, Marina Abramović, Keith Haring, Kehinde Wiley and Tracey Emin, as well as new immersive wonders by contemporary stars.

Across all areas of the museum, at Moco we work together to connect millions of viewers to carefully curated collections that inspire us all to defy expectations, follow our hearts and dream harder. Every day, our vision evolves and our reach grows. We trust in art as the vehicle to transport our collective consciousness into a more free, enlightened state. We are bold, pink, disruptive and playful – we are Moco.

Apply for this job

We are looking forward to hearing from you!

Thank you for your interest in Moco! Please fill out the following short form. Should you have difficulties with the upload of your data, please send an email to amsjobs@mocomuseum.com