As Store Manager, you will be responsible for the overall success of our retail operations. You will leverage your communication, strategic, and people skills to foster a positive and collaborative work environment while implementing strategies to achieve sales targets and enhance the visitor experience.

• Establish clear communication channels to ensure alignment with store staff and management team.

• Foster open dialogue and collaboration to encourage idea-sharing and problem-solving.

• Act as a liaison between store staff and upper management to convey feedback, concerns, and suggestions.

• Develop and implement strategic plans to drive sales growth and achieve financial targets.

• Analyze market trends and customer feedback to identify opportunities for product assortment and merchandising strategies.

• Collaborate with line management to develop long-term business strategies and initiatives.

• Recruit, train, and develop a high-performing team Sales Assistants and Warehouse Employees.

• Provide ongoing coaching and feedback to support the professional growth and development of team members.

• Foster a positive and inclusive work environment where crew feel valued, empowered, and motivated to excel.

• Oversee day-to-day store operations, including inventory management, staffing, and customer service.

• Ensure compliance with company policies, procedures, and safety standards.

• Implement effective systems and processes to streamline workflows and optimize efficiency.

• Monitor key performance indicators and take corrective action as needed to achieve sales and operational targets.

• Act as a brand ambassador for the Moco Museum, fostering strong relationships with customers, vendors, and the local community.

• Participate in museum events, exhibitions, and promotional activities to promote the store and enhance the museum experience.

• Previous experience in retail management (minimum 2 years).

• Strong leadership skills with a focus on building and motivating teams.

• Excellent communication and interpersonal skills, with the ability to engage and inspire others.

• Strategic mindset with the ability to develop and execute business plans.

• Strong problem-solving abilities and attention to detail.

• Flexible schedule, including weekends and holidays.

• Passion for fashion, culture art and delivering exceptional customer experiences.

Beneath the surface of our brand, Moco Museum is a united, vibrant and art-loving family. We believe each member of our team brings their own valuable ideas, experience and skills, building on our core values: inclusiveness, positivity and commitment. Together, we believe that all of our ambitions can be achieved. Whether celebrating successes or facing challenges, we approach them as a team and always strive to give our best and continuously learn. Through our Friday drinks and various fun team-building activities, Moco Museum continues to create a collaborative environment.  

In addition, as wellbeing is crucial to our colleagues, we offer the following benefits: 

• Competitive salary

• A high-energy work environment that will keep you on your toes and inspire you to think outside the box.

• A fun social calendar of internal team events

• Exclusive discount on merchandise and admission to share our art and inspiration with your loved ones

• Employee benefit package