We celebrate the voices that are not always found in traditional museums, from the streets to the digital world and beyond. Our spaces are filled with immersive art, powerful messages and a playful spirit. We believe in breaking the rules, thinking differently, and making art that connects with real life. Our team is made up of curious, passionate people who love creativity, community, and doing things with heart. You don’t need to be an art expert, just open minded, energetic, and ready to be part of something exciting.

• Support the coordination and production of museum-wide signage
• Liaise with general museum suppliers and contractors
• Assist in project planning and production of exhibitions
• Coordinate between departments for exhibition-related needs
• Assist with exhibition calendar administration and planning tools
• Support content updates for the audio tour and website in collaboration with the content team
• General office tasks such as agenda management, note-taking, and external correspondence
• Coordinate small-scale facility or renovation-related exhibition projects
• Produce exhibition-related materials such as decks and briefings
• Support internal and external communication preparation related to exhibitions
• Assist with sourcing and ordering of exhibition supplies and materials

• Assist in updating and maintaining the collection database
• Support internal artwork movements
• Help gather and organize documentation for lenders
• Support loan documentation for incoming and outgoing artworks
• Organize digital and physical collection files and artwork documentation
• Conduct artist or provenance research as needed

If you are nodding yes, then Moco Museum might just be the place for you. Please apply with your CV and/or a cover letter showing us why you would be a great fit for this role. Your place at Moco is waiting for you.

We celebrate the voices that are not always found in traditional museums, from the streets to the digital world and beyond. Our spaces are filled with immersive art, powerful messages and a playful spirit. We believe in breaking the rules, thinking differently, and making art that connects with real life. Our team is made up of curious, passionate people who love creativity, community, and doing things with heart. You don’t need to be an art expert, just open-minded, energetic, and ready to be part of something exciting.

• Assist in preparing onboarding documentation, such as contracts and offer letters, under guidance of the HR team.
• Support right-to-work and identity checks and help coordinate first-day logistics for new hires.
• Update the HR system with new hire information and track onboarding tasks.
• Help ensure a smooth and welcoming onboarding experience for new employees.

•  Maintain and update employee records in the HR system with a high level of accuracy.
• Assist in preparing HR documents (e.g. contract extensions, salary changes, letters) under supervision.
• Support basic HR reporting and administrative requests.
• Handle sensitive information with confidentiality and care.

• Assist in maintaining the HR platform, ensuring employee data is accurate and up to date.
• Learn and use system features to support efficient HR administration.
• Support colleagues with basic system-related tasks where needed.

• Support the HR team in day-to-day administrative tasks.
• Respond to basic HR-related queries or direct them to the appropriate team member.
• Take a proactive approach to learning and improving administrative processes.

• Prepare offer letters, employment contracts, and all required onboarding documentation, ensuring accuracy and compliance with Dutch labour law.
• Perform right-to-work and identity verification checks, and assist in coordinating first-day logistics for new employees.
• Update the internal HR system with new hire information and track completion of mandatory onboarding steps.
• Serve as the primary point of contact for new hires during their onboarding, ensuring a smooth and welcoming experience.

• Maintain accurate and up-to-date employee records in the HR system, including personal details, job changes, and absence records.
• Prepare HR documents such as promotion letters, salary adjustments, contract extensions, and termination paperwork.
• Support ad hoc requests for employee data, HR reporting, and internal/external references.
• Ensure HR processes comply with internal guidelines and legal requirements, maintaining confidentiality and discretion at all times.

• Serve as the key administrator for the HR platform, ensuring it is always accurate, up-to-date, and fully functional for HR operations.
• Continuously stay informed about platform features and updates to optimize workflows and administrative efficiency.
• Provide guidance and support to colleagues on using the platform effectively for tasks such as reporting, onboarding, and employee record management.
• Identify opportunities to streamline processes within the system and propos improvements to the HR team.

• Assist with the implementation of HR initiatives, including new policies, process improvements, or staff engagement activities.
•  Participate in cross-functional HR projects, offering organizational support and ensuring deadlines and documentation standards are met.

• Serve as a reliable administrative backbone for the HR team, ensuring smooth day-to-day operations.
• Act as a point of contact for employees and managers on HR administrative queries, maintaining a professional, supportive, and approachable manner.
• Continuously look for ways to improve HR administration processes and contribute to a positive and efficient HR function.

You will work closely with the wider marketing team to help drive audience growth, engagement, and revenue through data-driven marketing activities, creative testing, and campaign optimization.

This role is ideal for someone with 1-2 years of experience in digital or performance marketing who is eager to grow in a fast-paced environment and develop strong expertise in Paid Social advertising, campaign performance, and digital marketing operations.

We are looking for a curious and proactive marketer with a strong interest in paid media, creative content, analytics, and digital tools.

• Assist in managing and optimizing paid social campaigns across platforms such as Meta and TikTok.
• Support campaign setup, monitoring, testing, and reporting to improve performance and ROI.
• Help analyze campaign results and identify opportunities for optimization and growth.
• Contribute to budget pacing and day-to-day campaign management.

Creative Support & Content Coordination

• Support the development and coordination of creative assets for paid campaigns.
• Monitor creative performance and share insights on messaging, visuals, and formats.
• Coordinate with internal teams and external partners to ensure timely delivery of campaign assets.
• Help maintain the content calendar for paid and social activity.

Reporting & Performance Analysis

• Assist with campaign reporting and performance tracking across digital channels.
• Monitor key KPIs and help translate data into actionable insights.
• Support the team in identifying trends, opportunities, and areas for improvement.

CRM & Marketing Operations

• Support CRM activities such as newsletters and automated email campaigns.
• Assist with operational marketing tasks including promotions, discount codes, and campaign setup in ticketing systems.
• Help ensure smooth execution of marketing campaigns across tools and platforms.

Collaboration & Project Support

• Work closely with internal stakeholders and external partners on campaign execution.
• Support multiple projects simultaneously while maintaining strong attention to detail.
• Stay up to date with digital marketing trends, platform updates, and emerging tools.

• 1-2 years of experience in digital, online, or performance marketing.
• Basic hands-on experience with Paid Social platforms such as Meta and/or TikTok.
• Strong interest in campaign performance, analytics, and digital advertising.
• Analytical mindset with the ability to work with campaign data and reporting.
• Good organizational skills and attention to detail.
• Creative mindset and interest in content performance and testing.
• Comfortable learning new tools, systems, and marketing technologies.
• Excellent written and verbal communication skills in English.

Nice to have

• Experience working in an agency, scale-up, or fast-paced environment.
• Experience with CRM or email marketing tools.
• Familiarity with Google Analytics or reporting dashboards.
• Additional languages such as Dutch, Spanish, Catalan, German, Italian, or French.

A core responsibility of this role is the active management and optimization of visitor flow and the overall visitor journey, ensuring a seamless, engaging, and well paced experience from entry to exit. This includes anticipating peak times, managing capacity, resolving bottlenecks, and continuously improving the way visitors move through and experience the museum.

This position supervises the museum’s day-to-day activities, ensuring the highest standards of visitor experience, crew management, and facility maintenance. You will work closely with multiple departments to align operational needs, streamline communication, and strengthen the overall functionality and readiness of the museum.

• Ensure a high level of customer service and visitor satisfaction throughout the entire visitor journey, from entry to exit, including ticketing, information desks, and visitor services.

• Actively monitor, manage, and optimise visitor flow and capacity, anticipating peak periods and preventing congestion.

• Address visitor concerns and operational issues promptly to maintain a positive and safe museum experience.

• Ensure accessibility and inclusivity standards are respected in line with Dutch regulations.

TEAM LEADERSHIP & STAFF MANAGEMENT

• Provide leadership, coaching, training, and day-to-day support to Museum Hosts and Junior Duty Managers.

• Foster a positive, respectful, and inclusive working environment in line with Dutch labour law and company values.

• Deliver daily operational briefings, allocating duties and responsibilities to ensure smooth floor operations.

• Conduct regular performance evaluations, provide constructive feedback, and address performance issues in cooperation Operations Manager and HR.

• Support employee wellbeing, engagement, and compliance with HR policies, in collaboration with the Head of HR.

• Prepare and lead weekly Duty Manager meetings and monthly Duty Manager alignment meetings.

OPERATIONS & COMPLIANCE

• Coordinate daily museum operations, including opening and closing procedures.

• Oversee the operational planning and on-site execution of events, including crowd management, staffing, safety, and visitor experience.

• Ensure compliance with Dutch health and safety legislation (Arbowet), fire safety regulations, and internal emergency procedures for both regular operations and events.

• Monitor indoor and outdoor cleanliness standards, coordinate follow-ups, and report on facility conditions.

• Act as the point of escalation for operational incidents, emergencies, or visitor- and event-related issues.

PLANNING AND BACK OF HOUSE

• Prepare and update monthly staff schedules in compliance with Dutch working time regulations (Arbeidstijdenwet), including event staffing.

• Manage company clothing selection, ordering, and distribution.

• Coordinate with the Operations Manager and the Finance department regarding budgets, bonuses, expenses, and event-related costs.

• Collaborate with Marketing, Sales, and Events teams on promotions, discounts, partnerships, and visitor offers.

• Develop, update, and maintain operational and event related procedures, manuals, and guidelines.

• Competitive salary

• A high energy work environment that will keep you on your toes and inspire you to think outside the box.

• A fun social calendar of internal team events

• Exclusive discount on merchandize and admission to enjoy our art with your loved ones

• Opportunity to develop yourself and to execute your ideas;

• Lots of fun parties!

Always building something new and forward-looking, giving you the chance to develop your career while being part of a Company that embraces change and celebrates fresh ideas. We approach challenges and successes together, with a mindset of continuous learning and innovation.

Beyond the work itself, we create space to connect and enjoy our time as colleagues, from Friday drinks to team-building activities, making Moco a workplace where our people feel involved and motivated. Here you will find more than just a job, you will find a place to belong. 

In addition, we provide the following benefits: 

• Competitive salary, with additional bonuses when sales targets are achieved.

• The chance to be part of a fun, global team dedicated to promoting modern art.

• A high-energy work environment that will keep you on your toes and inspire you to think outside the box.

• Access to exclusive events, exhibitions, cultural activities, so you can deepen your love for art and culture

• Fun team activities and social events, including work parties, to celebrate successes and enjoy time together.

•  Exclusive discount on merchandise and admission to share our art and inspiration with your loved ones.

If you are nodding yes, then Moco Museum might just be the place for you. Please apply with your CV and/or a cover letter showing us why you would be a great fit for this role. Your place at Moco is waiting for you.

• Communicate effectively with the sales team, conveying goals, expectations, and feedback from management.
• Lead by example, demonstrating excellent customer service and product knowledge.
• Assist in training and onboarding new Sales Associates, ensuring they are equipped with the knowledge and skills to succeed.
• Provide ongoing coaching and support to Sales Associates, helping them to improve performance and achieve individual and team goals.
• Assist with inventory management tasks, including restocking shelves, conducting stock checks, and organizing merchandise displays.
• Collaborate with management to identify opportunities for process improvements and operational efficiencies.
• Act as a point of contact for Sales Associates, addressing questions, concerns, and escalations as needed.
• Foster a positive and inclusive team environment, promoting teamwork, collaboration, and a shared sense of purpose.
• Assist in coordinating special events, promotions, and visual merchandising initiatives.
• Adhere to company policies and procedures, ensuring compliance with all operational standards and guidelines.
• Perform other duties as assigned to support the overall functioning of the store.